Email: training@enjoconsultants.co.za : Cell: 0846200437 / Land Line 0126671985

Non-accredited Workshop – Emotional Intelligence

Course Outline

Introduction to Emotional Intelligence

  • What is Emotional Intelligence?
  • Importance of Emotional Intelligence in the Workplace
  • Key Components of Emotional Intelligence (Self-awareness, Self-regulation, Motivation, Empathy, Social Skills)

Understanding Self

  • Self-Awareness: Recognizing Emotions and Triggers
  • Self-Regulation: Managing Emotions Effectively
  • Practical Strategies for Self-Management

Recognizing and Managing Emotions in Others

  • Empathy and Social Awareness
  • Enhancing Interpersonal Relationships
  • Techniques for Effective Communication

Applying Emotional Intelligence in the Workplace

  • Leadership and Emotional Intelligence
  • Conflict Resolution and Decision Making
  • Emotional Intelligence in Team Dynamics

Practical Applications and Implementation

  • Role-plays and Simulations
  • Action Planning: Applying Emotional Intelligence in Specific Workplace Scenarios
  • Resources and Tools for Continuous Development

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Emotional Intelligence Contact Form