Block 8, Central Office Park, 257 Jean Avenue, Die Hoewes, Centurion, 0163

SAQA 102161: Occ Cert: Office Administrator Level 5

This occupational qualification provides an opportunity for students to acquire a range of administrative skills to coordinate the activities of an office including information management and operational processes.

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NQF: 5

Entry Requirements: NQF Level 4/Grade 12 with Communication.

Credits: 445

Accreditation: QCTO

Duration: 2 Years

Qualification: 102161

Qualification description

You be equipped with the broad-based knowledge and skills to be able to be employed by small business to large corporations in the public or private and advance their personal and career management skills to enhance their employability.  The qualified learner will be actively engaged in becoming a well-rounded, multi-skilled office administrator, prepared for further, more specific study in the various fields, which enables easier progression routes.

Detailed Information

Who is this training for?

  • Administration Officer (Local Government)
  • Business Administration Officer (Local Government)
  • Office Supervisor
  • Office Coordinator
  • Administration Clerk/Officer
  • Administrative Assistant
  • Client Services Administrator
  • Operation Services/Support Officer
  • Planning Support Officer/Site Clerk
  • Tender Coordinator

Exit Level Outcomes

  • Manage resources according to good governance policies and procedures to facilitate the smooth and effective operational activities within the organisation.
  • Manage, coordinate and assist in the administration and clerical support of specific departments to facilitate the smooth running thereof by using computerised systems and practices.
  • Assist in selection process, induction, employee wellness and skills development of employees.
  • Process given data to complete a Workplace Skills Plan (WSP).
  • Assist in the administrative function of the marketing, public relations and advocacy of the organisation.
  • Communicate effectively using appropriate methods to maintain effective customer relationships according to organisational standards customer service of internal and external stakeholders.
  • Plan, administer and provide support services to a special project within an organisation.
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