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Email: training@enjoconsultants.co.za

Telephone: 0126671985

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WhatsApp: 0645457436

Conflict Management Training Programme

NQF

5

Entry Requirements

NQF level 4 / Grade 12

Credits

8

Accreditation

ETDP SETA / QCTO

Conflict Management Brochure
Duration

5 Days

Skills Programme

SP-210502

Programme Rationale

Conflict in the workplace negatively affect the productivity and quality of work.
Effective and efficient management of conflicts to create peace and harmony in the workplace (on a prevention basis).

After successfully completing this programme you will be able to:
  • Identify and describe the main sources of conflict.
  • Distinguish types of conflicts
  • Apply appropriate strategies to manage conflict.
  • Resolve conflict using appropriate techniques in the workplace.
  • Develop and implement follow up plans
  • Compile conflict resolution reports

    • Detailed Information

    Request a Quote / More Info

    My benefits from attending this programme are?

    • Credits towards a full qualification;
    • Skills to assess accurately and efficiently;
    • Change of career focus.

    How will my company benefit from this training?
    • An employee who is skilled in assessing portfolios;
    • Improved BBBEE scorecard.

    What does the ENJO Consultants assessor programme entail?

    • A 5-day interactive training programme (presentations, discussions, role play and practical application in a classroom environment);
    • Portfolio of evidence submission 3 months after the completion of the training;
    • Your portfolio of evidence contains proof of your ability to apply the newly acquired knowledge and skills in the workplace;
    • A POE will be submitted to all necessary experts and prescribed bodies on your behalf.
    • A Final Intergrated Summative Assessment (FISA)

    When can I start using my qualification?

    On successful completion of the programme, ENJO Consultants will issue with a certificate and the relevant SOR.

    Who should attend the training?

    • Those wishing to attend a SETA accredited training programme on conducting assessments;
    • Persons who wish to obtain a formal qualification in this field;
    • Human Resource Managers;
    • Training Managers;
    • Facilitators and Trainers;
    • Lecturers and Teachers.

    This programme links to the following qualifications?

    QCTO accredited skills programme is linked to the following programmes: